After-Sales Service
Curtain Rail After-Sales Service CenterFixed well, replaced cheaply
Limit failure, strange noise, on-site repair, cleaning, to old-rail trade-in — file online whether or not bought from us, our technician comes to you.
48h
Response & acceptance SLA
5 years
Rail warranty support
Province-wide
Province-wide on-site coverage
Non-store
Non-customers also accepted
Services
Choose the service you need
Six service types accepted online; agent dispatches, technician visits, full progress traceable.
On-site Repair Popular
Diagnosis and on-site fix for limit failure, abnormal noise, etc.
Trade-in / Replacement Popular
Old rail removed and replaced, silent upgrade; old rail can offset cost
Remote Diagnosis
Troubleshoot via photo / video; judge before dispatching
On-site Installation
Professional installation and commissioning of new rails and motors
Deep Cleaning
Deep cleaning and maintenance for rails and window treatments
On-site Inspection
Periodic inspection within warranty and coverage judgment